Asteria Family Resort Belek

I have to say, the team at Astoria Hotel Belek does an amazing job and works really hard to make guests feel comfortable. I’ve honestly never seen so much food in one place — and everything was fresh, tasty, and beautifully presented. The variety is incredible! The whole resort is very clean, which I really appreciate. The room was spacious, clean, and comfortable, and our room attendant was such a lovely person — always smiling and keeping everything spotless every day. However, there are a few things that could be improved. I didn’t like that some cats were inside the restaurant — I love animals, but I don’t think they belong where people are eating. Another issue was our check-in experience. We arrived very late, around 2 a.m., exhausted after a long trip with my kids. The receptionist (a young man) insisted I pay one night in cash because of a mistake in my daughter’s birth date — even though it wasn’t my fault. He wanted euros, but I only had Swiss francs. He even suggested keeping my daughter’s passport until I paid, which made me really stressed and upset after such a long day. In the morning, I went back, and his colleague was kind and helpful, immediately saying everything was fine and I didn’t need to pay anything. Despite this, I have to say that the food, beach, and pool are all fantastic — truly beautiful and well-maintained. The value for money is excellent , and overall, we had a great time. A big thank you to Zeynep from the reception — she was so kind and helpful throughout our stay! Another big thank you to the lovely and hardworking Gülu, who was always ready to serve us with a smile and, of course, delicious ice cream! I also have to say that this time, the Turkish men were very respectful and professional, even though I was alone with my kids. The bathrooms were always sparkling clean, and in the restaurant I didn’t see even a single drop of food on the tables were the food was— everything was spotless. I would definitely come back, especially for the food, cleanliness, and overall comfort. With just a few small improvements in staff attitude and restaurant management, this hotel could easily be perfect.

Resort is huge and plenty of pools which the kids absolutely love especially the water slides! Lovely beach. Food is delicious and lots of options available. Disappointed with the room, family of 4 crammed into 1 room despite the hotel saying they would move us then said no space! My son was sick at dinner due to swallowing sea water no staff members came to check his was okay or if we needed any help just cleaned the sick. I found this very Disappointing no compassion no help nothing just carried on with business as usual!

Excellent hotel with a very nice and long beach. There were usually enough sunbeds and umbrellas on the beach, but sometimes they were gone by 10am. The food in the main restaurant is delicious and varied. There are always dishes that are available almost every day, but there are also many new things every day. The snacks at the bars are the same every day, but they are very tasty. Ice cream is only served at certain times of the day and is very tasty. The staff is very friendly, but they have some strange habits, which I will talk about in the disadvantages section. We stayed in the Aqua room with a sea view. The room was great, the only problem was that that side was a bit noisy. During the day there is noise from the music by the pool, and in the evening you can hear music from parties, which can be a problem if you have small children. The hotel is located on a huge area and is completely covered with trees, so it is ideal for a walk in the evening. There is a playground for children, as well as a room with video games. Children can also ride small electric motorbikes. Disadvantages: 1. Lunch lasts until 14:30, but already at 14:00 a lot of food starts to run out, and nothing is replenished. At 14:30 your waiters ask you to leave the restaurant, even though you haven't finished eating. This has never happened to me anywhere. Usually your waiters in hotels let you finish your meal in peace, while the food is removed from the line. 2. All snacks are between breakfast and lunch, while between lunch and dinner there is nothing (or at least we were unable to find anything). So, if you are with small children and miss lunch (which is very realistic), there is nothing to eat for dinner. This is a huge minus for a hotel that claims to be family friendly. 3. Dinner in the main restaurant is absolute chaos. If you don't arrive at 7:00 PM or earlier, you won't find a seat until after 8:15 PM. Only after that do the tables become empty. Although dinner lasts until 9:30 PM, after 8:30 PM the most popular dishes start to run out. Sometimes they refill them, sometimes they don't. One evening the waiters started turning off the lights in the outdoor area of ​​the restaurant at 9:00 PM, even though people were still eating.

Best place to have family holidays. This is our second time visiting Turkey and staying at the same hotel as we were very impressed during our last visit . From hospitality to food to the services and amenities you can’t fault this place. We were a bit vary as this was under new ownership but boy oh boy !! We are so happy we chose Asteria again . We came for a week as a couple and have enjoyed every single moment of our stay . This place is vast ,with so much to explore . The staff are very polite and eager to help. I am sure we will come back again . Keep up the good service Asteria staff . Well done

I am here now at the Asteria hotel. The rooms are very clean and service is amazing! Everyone is very helpful and accommodating and there is always something to do within the hotel. The rooms are massive and there are endless amounts of space in the wardrobes. Fresh bedding, towels and water everyday. Definitely a 5* hotel! Will be coming here again. Thank you Asteria!

Kind helpful staff who are attentive. It is noisy at night with cleaning staff. We asked for an extra bed which was provided quickly. Nice water park. Advertised as having an indoor heated pool but there wasn't one. The catering for gluten free isn't great. Only some items labelled and staff not helpful with this. The air con in the room isn't great. We were told when we arrived we can change rooms if needed.

I’ve been back for over a month now and I miss this place very much!! The staff were lovely, the entertainment every night apart from Sundays were great. The Turkish nights especially.. going to another country I like to see the culture and traditions and that night brought absolutely that. The pools were always clean (no fighting over sun beds ) kids club does need a little more excitement… but there’s so much to do with the kids that I guess If you aren’t relying on a kids club then you’ll be fine. The food was delicious! There was so so much food… sometimes it felt a little repetitive but the sushi night was great. The kids loved that! Also a little hidden secret is that you can go once a week to have a meal served to you in the restaurants right by the arcade. With kids this was just a treat! Overall the best weather.. a lovely team of staff… the room was spacious and always kept cool. The staff didn’t clean my room everyday though… and sometimes I noticed it was more of just making the beds as the bathrooms weren’t clean (I always had the sign up on the door) Ps: go on the pink panther safari excursion it was the best day ever!

This was our first time staying at this hotel, and I can say that we had a very pleasant experience. We visited in mid-October, so it’s hard to fully evaluate the hotel, as the atmosphere at the end of the season is certainly different from what it’s like in the middle of summer. We stayed in the main building with a sea view, and perhaps that’s why our impression was so positive. The rooms are a bit dated, but they have a nice atmosphere and are cleaned thoroughly every day. The territory is large, spacious, and green. Some areas could use more maintenance and landscaping, but overall everything was tidy and well kept. For families with children, I would definitely recommend staying in the central building or nearby blocks, as the more distant ones require quite a long walk. The staff were responsive and kind — never intrusive, but always helpful when needed. Special thanks to the lovely girl who checked us in upon arrival. She’s an angel. The beach was excellent — wide, clean, and with plenty of free space, so no one had to compete for a sunbed. The sandy beach and gentle entry into the sea are especially pleasant for families with children. Food was available in the main building and several snack bars around the property. Overall, the food was good and there was a decent variety. The pizzas were especially delicious — just like in Italy! Starting from October 20, the food selection became smaller and some outdoor kitchens were closed, but that’s understandable at the end of the season. We’re not very picky eaters, so everything was perfectly fine for us. The only thing we missed were donuts in the mornings — but maybe that’s for the best, otherwise we’d come home with a few extra kilos! Sports facilities were excellent — 8 tennis courts, several football fields, badminton and basketball courts, and 2 beach volleyball courts. If there were also beach tennis or padel courts, it would be perfect for those who enjoy an active lifestyle. The kids’ club was nice, with friendly staff and a variety of creative and sports activities. There’s a lovely coffee house with cakes — I would prefer a stronger coffee, but if you order a latte with an extra espresso shot, it’s great. Several water slides are available for both younger and older children. Evening entertainment was quite good — live shows and music in the lobby bar. The spa is very pleasant, with three different saunas and two pools. The staff are kind and helpful, especially the lady at the reception. Wi-Fi works well throughout the property. Our children loved the squirrels, turtles, and the cat house around the hotel grounds. The overall atmosphere was very nice, and the guests were mainly from Germany and the UK, with fewer from Russia. The à la carte restaurants were lovely. The menus in all three were almost identical, but it was a plus that you could dine there every evening. What could be improved: • The gym clearly shows its age and needs renovation. • The animation team seemed a bit tired and less active, likely due to the end of the season. • The reception lobby felt rather dark and gloomy, which doesn’t give the best first impression of the hotel. • Both spa pools were cold — it would be nice if at least one were warmer. • All outdoor pools were also cold; at least the children’s pool should be heated. • The air conditioning didn’t work, as the cooling mode was already turned off in mid-October, making the room rather warm.